Refund Policy

Subscription Services: Our Stoready SAAS product operates on a subscription basis. Refunds are generally not provided for subscription fees, unless otherwise stated.

Subscription Services: Refund requests for subscription services will be considered under exceptional circumstances, such as technical issues preventing product access for an extended period.

a.) Refund requests may be denied if there is evidence of misuse, abuse, or violation of our terms of service.

b.) If the request is outside the specified refund period, it will not be considered.

a.) To request a refund, contact our customer support at connect@definesoftwares.com. Include your name, purchase details, and a brief explanation of the reason for the refund.

b.) Refund requests will be processed within 7 Working Days of receiving the request.

Refunds, if approved, will be processed using the same method used for the original payment.

We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting to the website.

If you have questions or concerns about this Privacy Policy, please contact us at connect@definesoftwares.com

These terms and conditions are governed by and construed in accordance with the laws of Surat Jurisdiction.